SLONQ Privacy Policy

Our Commitment

SLONQ (https://slonq.com) is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our platform and services.

Data Retention and Transaction Records

Service and Transaction Records

We maintain detailed records of your interactions with our services, including:

Terms of Service acknowledgments
Subscription payment history and confirmations
Service usage patterns and interactions
Customer support communications
Payment transactions and related timestamps
Agreement acceptance records

Retention Purpose

These records are maintained for crucial purposes such as:

Transaction verification and auditing
Efficient dispute resolution
Ongoing service improvement
Compliance with legal and regulatory obligations
Ensuring accurate payment verification

Records are retained throughout the duration of your subscription and for a period thereafter as required by applicable law or for legitimate business purposes, including the resolution of any potential disputes.

Information We Collect

Personal Information

Full name and contact details
Email address and communication preferences
Business information and profile data
Authentication credentials
Payment information (securely processed by our payment provider)

Technical and Usage Data

Device and browser information
Access timestamps and activity logs
Page interaction and usage patterns
IP address and approximate location data
Performance and error data to improve service reliability

Data Protection

Security Measures

End-to-end encryption for sensitive data transmissions
Regular security audits and vulnerability assessments
Multi-factor authentication options for enhanced account security
Robust data backup and recovery systems
Encrypted storage of transaction records
Adherence to industry-standard secure payment processing practices

Your Controls and Rights

Access and download your personal data
Update or correct inaccurate personal information
Request data deletion (subject to legal retention requirements)
Manage your communication and notification preferences
Review your service usage history
Access your past transaction records

Special Promotions & Feedback

If you participate in SLONQ's special promotions (such as the Launch Special Package), any designs, feedback, or template suggestions you submit may be used for platform improvement, development of standard templates, and marketing purposes. By participating, you consent to this use.

Contact Us

If you have any questions about our privacy practices, data retention policies, or would like to exercise your privacy rights, please contact our Data Protection Officer at [email protected] or visit our help center at https://slonq.com/contact.